Where do you ship to? MissFitGear currently ships to the United States, Canada, France, and Australia. Some items have shipping restrictions to shipping options offered during checkout and may vary based upon the shipping address provided.
Can I ship to PO boxes & hotels? Due to security reasons, we do not ship to hotels or P.O. boxes.
Can I change my shipping address? For security reasons, it is not possible for us to change your shipping address once an order has been placed.
How will I know when my order has shipped? A shipping confirmation email is sent when all or part of your order is on its way to you. This email may also include tracking information for your shipment. As items may ship at different times, from different fulfillment centers. Please allow up to 24-48 business hours from receiving the shipping confirmation, to have visibility to carrier tracking data and tracking movement.
What are your shipping methods & delivery times? Items usually ship within 1-2 business days unless otherwise noted by availability in the product details. Standard delivery may take 2-4 weeks and additional shipping options may be available. Please note that additional fees may apply to expedited.
Will my items be shipped in one package? If your order includes several items, we may ship them separately and at different times in order to get them to you faster. They may ship directly from different marketplace partners. Our shipping confirmation emails will let you know what is being shipped with its carrier and tracking information.
What is your return policy? Returns may only be made for products damaged during shipping or manufacturing defects within 15 days of receipt of the product. They must be in their original, unused condition with all tags attached and all packaging included. Pieces sent back after the return period or without original packaging and the security tag attached, will not be refunded. Shipping charges are not refundable.
*Important Note: Late returns will not be accepted past their indicated returns period and no refund will be issued.
What are the charges for return shipping? A fee of $9.95 will be deducted from your refund for the first return label created, and a fee of $4.95 for each additional return label created per order. Please note that outbound shipping charges are not refunded when making a return.